Come see us at Booth# 11

The Southwest Collectors Association

2022 Annual Conference & Expo

October 10–12


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Come see us at BOOTH# 11

Ed Ujcich

Senior Account Executive

Direct: 972.730.2878

Paul Daniels

Chief Revenue Officer

Michael Wise Director of Marketing and Strategy

Michael Wise

Chief Marketing Officer

Direct: 972-514-2017

Enterprise-Level Cloud Contact Center & Fully-Integrated Payment Solutions


IC’s Hosted Contact Center (HCC) is a full-featured inbound/outbound/PBX communication platform that includes predictive, power, progressive, and manual dialing modes, and sophisticated skills and priority-based call routing.

Harness the power of machine learning and predictive analytics to increase agent productivity and revenue by 25% compared to other auto dialers.

Key ROI Metrics

  • 4 predictive algorithms cut agent idle time by 50% with more right party contacts and fewer dropped calls
  • Industry-best Answering Machine Detection rates averaging 85-92%
  • Increase answering machine detection by up to 45%
  • Unified Communication (calling, voicemail messaging, SMS, email, chat) that reduces operational costs through personalized automation and preferred channel delivery

Core Benefits

  • 100% TCPA-compliant auto dialer platform
  • Unlimited line capacity and instant scalability
  • Call recording and data storage (included)
  • No agent seat fees (ever)
  • Modern user/admin interface (create campaigns/ IVRs in minutes using sliders, drag-and-drop, checkboxes, and visual, contextual menus)

  • Agent Screen Pops / Dynamic agent call scripts with decision trees
  • Integration with payment gateways, CRMs, collection software, speech analytics
  • Stealth voicemail drops, automated text-to-speech, outbound IVR campaigns
  • Payment IVRs, P2PE integration, DTMF masking

Self-Service Debt Resolution with Analytics


Intelligent Portal is consumer-driven payment software built with the debt recovery industry in mind. Intelligent Portal allows consumers to quickly and easily manage and resolve their accounts according to your specified business rules.

Core Benefits

The Intelligent Portal is the most advanced self-resolution payment portal on the market. It automates and simplifies the debt collection industry's most complex problems with its built-in compliance and payment negotiating technology.

  • Virtual Negotiation Logic
  • Automated Compliance Engine (w/ Dynamic Account-Level Disclosures)
  • (Legal Fee Free Processing)
  • Opt-In / Consent Capture and Tracking
  • Built-In Email and SMS Campaigns & Automated Notifications
  • Digital Wallet
  • Real-time API integration


Payment Trends

Payment Heatmapping

Demographics & Performance Scorecards

Come see us at the

2021 ACA International Annual Conference

JULY 28-30 BOOTH 416