What role does convenience and self service play in the time it takes patients to pay out-of-pocket costs?
What features could a hospital or doctor's office provide that would motivate a patient to change providers?
What percentage of patients have an HSA or emergency fund set aside for an unforeseen medical expense?
How much would a medical bill need to be ... $1000, $500, $300 ... to force a full-time working parent to pay by credit or payment plan? The answer will surprise you!
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